There has been recent criticism of the Select Registry/SynXis partnership, an alliance that will enable Select Registry to offer online reservations on their website and SynXis to provide optional Global Distribution System (GDS) reservation services to Select Registry members. 

RezStream believes that some of this criticism is misleading and biased.

The agreement between Select Registry and SynXis does not require any Select Registry member to exclusively use SynXis as their online booking engine; nor does the agreement mandate that Select Registry members sign up for the optional SynXis GDS services or use the SynXis booking engine on their…

Your website is an important component in the success of your business and choosing a professional website management company is equally as important to ensure your website’s income-earning success. Websites not correctly managed by an amateur company could end up causing a negative impact on your target customers, which makes your website a less effective business tool. With many do-it-yourself website development software options available these days, it may appear a simple task to run your own website. While these options are tempting, you run the risk of making your website appearance and functionality far less successful than if you…

RezStream consistently provides updates to RezStream Professional, our reservation software.  Over the past year, RezStream has added various new and enhanced features to its property management software.  Current information about RezStream Professional’s newest features and updates can always be found at the RezStream website’s release notes.  Following every software update, it’s typical that RezStream support receives questions from RezStream Pro users about changes to the software and how to best adapt to the updates.  Our support staff is using the RezStream website blog to provide you with information on how to best utilize…

As 2009 draws to a close, the staff at RezStream would like to thank all of its customers for their support and business this year.  We not only appreciate the continuing relationships with our long-standing clients, but also are excited about the new properties that have chosen RezStream to fill their hospitality needs. 

The New Year marks a busy time for RezStream as we focus on introducing new products and improving current product lines that will benefit our clients by maximizing revenue potential.  Be on the lookout for big savings with our special offers, changes to the…

BLOGS.  You certainly hear about them and have probably even read a few.  Perhaps you are wondering if you should create one for your property, but really are not sure how a BLOG would be beneficial for your business.  In the list below, RezStream helps explain the many benefits of adding a blog to your website. We will explain how they can increase your exposure online, which in turn make you more money!

Benefits:

• It is easy! With some guidance about best practices, you can be blogging properly in no time. The result is more traffic and revenue.
• Blogs ping…

All About ExpressionEngine

Rick Ellis first developed ExpressionEngine as a blogging tool under the name “pMachine” in 2001.  An early prototype of pMachine was installed on Nancy Sinatra’s (Frank’s daughter) website.  After some real world testing and success, pMachine was released to the public in 2002.

By the end of 2002, pMachine had been featured in a few books and magazines and was having some success, but at that point, the Web was young and still developing.  Ellis noticed website owners and developers wanted more control and management over their content.  That’s when Rick Ellis developed a more robust tool…

Beginning January 4th, 2010, hotels will be able to enhance their TripAdvisor listing to include their website address, telephone number and email address. This is an excellent opportunity to provide a convenient link with additional information about your property to the 25 million monthly searchers who use TripAdvisor for their travel needs.

To help entice properties to utilize this new feature, TripAdvisor is offering a 50% discount on their introductory rate for a one-year subscription.  This special runs until January 31, 2010. The discounted rates start at $300 for a ten-room property and increase in price based on…

At the end of next month, RezStream will travel to California as part of its national tradeshow tour.  RezStream is excited to return to the California Association of Bed & Breakfast Inn’s annual InnSpire Conference.  This year’s CABBI event is scheduled to take place at the beautiful Meritage Resort in Napa, California from Sunday, January 31st through Monday, February 1st, 2010. 

RezStream enjoys participating at the CABBI conference as it is a perfect place to reconnect with existing clients and forge relationships with new customers.  RezStream’s suite of hospitality products and services including

One of the most frequent inquiries at the RezStream billing department is disputes over GDS cancellations.  What properties need to understand is if a guest wishes to cancel, they must do so by way of the original site of the booking or your property will still incur the GDS $15.50 per booking fee.  If the guest calls your property directly to process a cancellation instead of cancelling through the original portal of the booking, and the cancellation is entered into your desktop software, the original booking agent (InnLink & RezStream) will have no knowledge the cancellation occurred and…

Did you know that 80 to 90% of gift certificates are sold during the holiday season?  What better time then now to offer customers the convenience to purchase gift certificates directly from your website.  Gift certificates have become a gift giving must for anyone on your holiday shopping list. 

RezStream offers the capability to sell gift certificates directly from your website.  We’re currently running a special for existing booking engine clients to activate the gift certificate feature with no setup fee and only $5 fee per gift certificate sold.  Learn more or contact us at…