RezNEWS HOT TIP
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Does your property have multiple units that don’t all display on one Daily screen? Do you need to make larger group reservations and modify the rental rate as you make your reservations? Does your property make long term reservations? RezStream Professional has a daily reservation feature and the flexibility to help you with all of these tasks!
CALENDAR METHOD
Use the following steps for making a daily reservation using the calendar method.
From the Daily screen, click the “Add New Reservation” button.
Multiple (with tips for Single) Room Reservations
After clicking the Add New Reservation button, our example will show how to make a reservation for multiple rooms using the calendar method.
1. The Reservation Date Selection window is displayed. Use the left and right arrow buttons to scroll the calendar to the desired arrival month. Click on the reservation’s arrival date from the calendar.
2. After selecting an arrival date, specify the last night the guest will be in-house. Use the left and right arrow buttons to scroll the calendar to the desired departure month. From the second calendar, click on the last night the reservation will be in-house. Alternatively, use the drop-down list (B) to select the number of nights the guest will be in-house.
3. Click the Continue button.
4. The Select Units window is displayed. Use the availability filters at the top of the window to display available units that meet specific criteria (unit group, rate, amenity, capacity, and/or unit color).
5. At this point you may select a single room from the list by double clicking on it (or single clicking and clicking on the > arrow) to move it to the right side of the screen. Alternatively, there are four options for selecting multiple units for a reservation.
- To select specific rooms from the list of available rooms that has been filtered by criteria chosen above, highlight the first room desired (A) and click the right arrow button (B). Continue this process until all desired rooms are selected.
- To select a number of sequential units, click the “>> # Seq”
button (A), specify the number of units needed (B), and then click the OK button (C).
The rooms are added to the Units Selected table.
To select multiple rooms in random order, click the “>> # Rand” button (A), enter the number of units needed (B), and click the OK button (C).
Rooms are added to the Units Selected table.
To select all of the available rooms that meet the specified criteria, click the “>>>” button on the Select Units screen.
The single left arrow button (
) removes a highlighted room from the Units
Selected window. The X button () removes all rooms from the Units Selected list.
The Override Automatic Rate Calculation checkbox can be used to manually specify a room rate for all selected rooms. After entering a checkmark in this box (A), enter a manual room rate for all rooms (B), and click the Continue button (C).
6. The Multiple Selection Reservation window is displayed. Click the Single Invoice if you are booking a single room. Click the Multiple Invoice button if you want to reserve multiple rooms. The following example shows the remaining steps if you are reserving multiple rooms.
7. The RezStream Professional Name Search window is displayed. If a returning guest is making this multiple room reservation, select the guest’s name from the list and click the Select button. For a new guest, enter a last and first name (Plummer, Jake) and click the New button.
8. The Group Selection window is displayed. The contact listing that appears is the name of the person who made the last group reservation. To continue with the reservation for Jake Plummer, click the New button.
The contact name is populated automatically. Enter a description, address, city, state, zip, and phone. Alternatively, a group color can be assigned. The group color is displayed with the group reservation on the Daily screen. Click the Select button.
9. The Block Complete dialog box is displayed. Click OK to continue.
The Contact Data screen is displayed. Enter group contact and reservation specific information.
10. Click the Reserve Day F2 icon on the main RezStream toolbar to return to the Daily screen. The multiple reservations with Jake Plummer as the contact are now displayed by group color on the Daily screen.
