Installation FAQs
- What are the system requirements for the RezStream program?
- How do I install the RezStream program?
- What is the password to enter the demo program?
- What is the default Installation Directory for RezStream?
- Error: "Insert Disc 0", "Part of Multi file set", error messages that comes up while installing RezStream.
- Error: Cannot Print Invoices after installing on Windows 98 First edition
- Error: "Class not Registered Message" comes up when trying to launch RezStream after an apparent successful install
- Windows 98 Issues
- Windows 2000 Issues
- Windows XP Issues
- What are the system requirements for the RezStream program?
RezStream Professional is a very powerful program, and we recommend that you install it on the fastest computer that you own.
The specific requirements for using RezStream Professional are listed below. When possible, you should meet the recommendations.
- Operating System : Windows 98 Second Edition or newer ( Windows XP Professional recommended )
Windows XP Home can be used but is NOT recommended in a networked environment.
- Processor : Pentium 4 1.7GHz or newer (Pentium 4 2.4GHz recommended)
- RAM : 256 MB or greater (512 MB recommended)
- Hard Drive : 1GB of available hard disk space (10GB or larger hard disk recommended)
- Display : 17" monitor at 1024 x 768 resolution or greater.
- Drives : CD-ROM drive (CD-RW recommended)
- Internet Connection : 56K modem (required for program updates).or 24/7 high-speed connection (required for Booking Engine and credit card processing modules)
- Network (optional) : 10 Mbit network connection (100 Mbit wired connection recommended).
- Recommended Items :
- Mouse with scroll wheel
- Removable storage, such as CD/RW Drive , Zip drive, or USB key drive
- Microsoft Outlook - full version (for expanded email capabilities)
- Operating System : Windows 98 Second Edition or newer ( Windows XP Professional recommended )
- How do I install the RezStream program?
1. Insert the new CD into your CD Rom/CD-RW drive.
2. If setup doesn't start automatically, choose: Start>Run> and type: D:\Setup.exe
3. Follow all setup instructions. (Restart your computer if prompted to do so.)
Top - What is the password to enter the demo program?
The password to enter the demo is: PASS
Passwords are not case sensitive and are added and changed under Tools>Configure.
Top - What is the default Installation Directory for RezStream?
The default location for RezStream: C:\Program Files\RezStream
Top - Error: "Insert Disc 0", "Part of Multi file set", error messages that comes up while installing RezStream.
Solution: The error message is related to some cab files that are still on the machine from the previous failed install attempts. These files are in the Windows directory. (Temp cab files do not need to be deleted.)
To fix the problem:
- Go to the start menu to "Find" or "Search"
- Do a search for files named: rez*.cab
- Go to the top "Edit" menu and choose "Select All" Then press your delete key to delete these cab files.
- Try installing the program again. It should install.
Top - Error: Cannot Print Invoices after installing on Windows 98 First edition
- Install the DCOM98 file from our cd or website.
- Install MDAC file from our cd or website.
- Install the Jet file from our cd or website.
- Reboot computer.
- Try to print invoice again.
Top - Error: "Class not Registered Message" comes up when trying to launch RezStream after an apparent successful install
Install the Jet file from the cd-rom or our website. This file is also available from the Microsoft website: http://www.microsoft.com/data/download_Jet4SP3.html
Top - Windows 98 Issues
We have had several instances where we needed to install the Dcom , Mdac , and Jet files (in that exact order) to make RezStream work on some Windows 98 systems. In addition, it seems that in even rarer cases, when these files do not do the trick, that we need to also install Internet Explorer 5.0 or 5.5 to make it work. Internet Explorer Version 6.0 does fix this rare problem. We have a version of Internet Explorer in our "Extra" folder on our cd-rom.
Top
- Windows 2000 Issues
In some cases erroneous error messages pop up during the install process. Select ignore all, ignore, over and over again. This will get you past these messages. RezStream will install just fine.
Top - Windows XP Issues
In some cases the text in RezStream will not display properly due to the font size that is set in Windows. To correct this issue you must set the font size to the standard setting. To change this setting, do the following:
- Right click on the Desktop
- Select properties > Settings > Advanced.
- Select the General Tab, and change the DPI setting to Normal Size (96 DPI).
