How to create a backup in RezStream Professional, and then restore your database from that backup!
Release Date: Feb 01, 2008Did you know RezStream Professional allows users to make a daily backup of their database and then restore their database from that backup? This month’s HOT TIP will illustrate how to create a backup and how to restore from a backup if your database file is beyond repair.
It is critical to make a backup of your RezStream Professional database on a nightly basis. The database backup creates a copy of your current RezStream Professional property management system and acts as support in case your computer experiences serious hardware failures. When a backup is created, it is made as a zip file that takes only a small amount of disc space.
How to create a backup:
Create a backup file by clicking File > Backup, or close RezStream Professional and answer "Yes" when prompted to make a backup. After selecting to make a backup, the "Backup RezStream Professional Data" window is displayed. Specify both a name for the backup and a location for storing the zip file. Click the "Save" button.
How to restore from a backup:
Typically, you would only want to restore your database from a backup when the normal database is damaged beyond repair or has been deleted. Or, you may wish to use this feature if you have made a backup file to an external source and want to view that file within RezStream.
If you attempt to open RezStream and you get an error message that says "problem with database connection error," or "database missing," you may need to restore from your most recent backup file.
Note: You might still be able to repair the data file! See Repairing the Database in our online Help file for more information on repairing your data file.
Steps for restoring from a backup:
- From the "Daily" screen, go to Help > Support > Restore from Backup. Only choose the "Yes" button if you are positive that you want to delete your main data file. If in doubt, call RezStream Technical Support at
303-872-0220 first.
Warning: Do not answer "Yes" to the question below unless you are sure you want to delete your main database. We strongly urge you to make sure that you have a suitable replacement backup before you delete your main database.
If you answer "Yes," a small screen will appear that says, "data file missing choose backup." Click "OK."
- A screen will appear that will let you select the backup that you would like to restore from. You may browse if you have a backup file on a zip drive or CD.
- Choose your most recent backup to restore from. You may right-click on any RezStreamBackup-year-month-day.zip file to see its properties. Select the most recent file to restore from. Important! If you do not make consistent backups, you will lose critical data if you restore your database from an old backup. Note: Each time you make a backup in RezStream it keeps track of the backup file by naming it RezStreamBackup-year-month-day.zip (e.g. RezStreamBackup-20080721.zip). If you make regular backups, you should have seven backup files in your C:Program FilesRezStream folder. You may also make backups to CDs and zip drives. Make sure you do not make a backup of a damaged file unless you change the name to something like: "damaged.zip" before you save the backup.
- After you select the file to restore from, click "Open." RezStream will then reload and you will enter your password and logon to the program. Then, go to Reports > Miscellaneous > Log of Activity to see what transactions are included in the backup file. This will tell you what important data may be missing.
Additional Resources:
For more information about custom searches or other functionality of RezStream Professional, you may view our user manual from the following web page: http://www.rezstream.com/support/documentation/rezstream-professional/.
As always, RezStream support can be reached at 303-872-0220. Normal support hours are Monday through Friday, 8AM to 5PM, MS
