Resource Software International (RSI) is a major
supplier of telephone invoice management services to the
hospitality industry. SHADOW CMS, by RSI, is call
accounting software that provides the necessary tools to
forecast, monitor, and allocate communications
management expenses. SHADOW CMS tracks all customer
phone calls including long distance, local,
international, internal* and misdialed calls. SHADOW CMS
provides the means to track and cost customer phone
calls. Businesses may attach their own mark up and
surcharges as needed. SHADOW CMS allows for
instantaneous customer billing for hotels, motels, and
resorts. SHADOW CMS provides all the necessary tools for
check in, check out, mark ups, surcharges and posting to
RezStream Professional.
SHADOW CMS provides detailed telephone charge reports that highlight phone usage practices. This often encourages more focused business calls. Specific reports are designed to set goals and productivity standards.
- Direct integration with RezStream Professional
- External Posing Link included in purchase price
- Works with virtually any telephone system
- Complete costing rate and tax compatibility
- Countless report templates or design your own
