Cloud PMS (general)

Cloud PMS (general)

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Hotel booking

Leveraging your channel manager to maximize revenue Dec 7, 2016

Just like your property is unique you know your guests are unique and that extends to the way they book a reservation at your property. You know your guests are using OTAs or talking to travel agents to make booking their vacation as easy as possible and so you know that you have to have a presence on these channels to get those bookings. With advancements in reservation software, you no longer have to manage those...

Conference speaker

RezStream attending InnSpire Summit 2017 Dec 3, 2016

RezStream is off for the royal treatment aboard The Queen Mary in Long Beach, CA for the InnSpire Summit and Marketplace! This year, the California Association of Boutique & Breakfast Inns (CABBI) is partnering with Select Registry and the Association of Independent Hospitality Professionals (AIHP) to bring you a world-class innkeeping conference, packed with exciting educational sessions and opportunities to meet...

Booking travel online

How independent properties successfully leverage OTAs Oct 27, 2016

Chances are you’re running a book direct campaign or reminding your guests to book their next stay direct to keep your OTA commissions down or perhaps you haven’t even worked with OTAs because you already keep your rates low and don’t want to miss any revenue. While those hesitations are valid concerns they may not be enough to disregard partnering with an OTA.

TripAdvisor TripConnect Jul 26, 2016

For those of you that used this connection in RezPro, it’s back!  For those of you looking to increase your exposure and drive more bookings directly to your Cloud Booking Engine from TripAdvisor, keep reading.  

Benefits of Booking.com Jun 7, 2016

We know travelers are using OTAs to book rooms. You know travelers are using OTAs to find the best price for their online booking. And we all know one of the biggest OTAs out there is Booking.com which is why we’re sharing the benefits of Booking.com. We looked at our clients’ data over the years we’ve found they’ve had higher dollar amounts and longer stays through Booking.com reservations, meaning if you’re not on...

Yield Management for independent properties Jun 2, 2016

There are a lot of factors that go into your rates but when was the last time that you actually looked at your historical data to make sure your rates are priced for the right guest at the right time? That's the foundation of yield management and it's proving to be a great pricing strategy for smaller, independent properties.

Man entering credit card info into tablet

Credit card processing FAQs May 24, 2016

A few months ago, we put out a blog highlighting options in RezStream Cloud on credit card processing and we wanted to follow that post up with some recent FAQs and more detailed information when it comes to credit card payments on this platform.  Q: Does Shift4 keep the credit card information so I can take a deposit? A: Yep! Shift4 holds the sensitive data on their PCI compliant servers and you have login...

Women at reception desk

PCI Compliance Confusion Mar 14, 2016

What to protect Glossary of terms Who do I talk to?

Tokenization payment

RezStream Cloud Credit Card Processing Feb 19, 2016

Integrated credit card processing Non-integrated credit card processing

Tasks in RezStream Cloud

Tasks feature released in RezStream Cloud Jan 20, 2016

We’re all guilty of cluttering up the front desk with papers, reminders and sticky notes.  In an effort to help your organizational skills and more importantly the long list of to-do’s employees need to accomplish every day, a task widget is here to save the day!  Assign tasks to staff (say that fast five times), set the priority and the due date to ensure nothing falls through the cracks again.  Disclaimer:...

Gift certificate

Four reasons to sell gift certificates and increase revenue with RezStream Cloud Dec 22, 2015

Compete with chains and big brands. Bring in new guests. Earn more revenue. Provide instantaneous gratification.

Making money in the Cloud

Packages in Cloud Mobile Booking Engine Dec 9, 2015

Unless you’ve been living under a rock for the past two years, you know how integrated mobile phones are in our everyday lives.  Those same devices are driving potential guests to your website and being used to book lodging reservations.  We’re pleased to announce that our mobile booking engine has the capability to offer packages that will enhance your guests stay all while driving up the per transaction value of your...

Business analytics

RezStream Cloud offers revenue tracking with Google Analytics Nov 20, 2015

Are you spending money on marketing efforts?  Have you ever wondered which perform the best and which don’t have a positive ROI?  With revenue tracking from your online booking engine directly to your Google Analytics account, you can now see where your time and money is being best utilized.   Track revenue from sources such as organic, direct, referral, PPC, email, social and more!  Stop ASSuming which efforts are...

Cloud computing

Is your PMS responsive? Oct 8, 2015

By now, you know that your website needs to be responsive to meet your potential guests’ expectations but is your Property Management System (PMS) responsive to meet your needs? We’ve put together a few reasons on why your PMS should be responsive: Access anywhere: One of the biggest conveniences of a responsive design is the ability to access your software from any Internet-enabled device. Whether you’re on your...

Care

RezStream cares Sep 28, 2015

For the past few years, we’ve invested time and resources in our RezStream Cloud software that’s designed to make lodging simplified for innkeepers. We’ve put a lot of care into its design, features, security, all while incorporating the ideas of our software testers to ensure it works the way you do. We don’t want you to have to adapt to your software, we want your software to adapt to you and your business.  Our...

RezStream Cloud logo on computer

A hospitality solution designed to drive revenue Sep 25, 2015

As a small, independent business we understand our clients’ needs to have efficient and effective business tools.  We focus on solutions that increase revenue and decrease unnecessary expenditures. Adding more money to our clients’ bottom line was an important element during the development of our RezStream Cloud. To that end, RezStream works to drive revenue and minimize costs through: Higher conversion rates:...

Your most valuable resource

Your most valuable resource Sep 21, 2015

During our tenure in the hospitality industry we’ve talked to lots and lots of hoteliers and innkeepers about their businesses and one theme that’s consistent with everyone we’ve talked to is that there just isn’t enough time in a day to accomplish everything they want to.  We’re amazed at our clients’ abilities to make breakfast, check-out guests, clean rooms, check-in guests, prepare packages or point of sale items,...

You'll love the automatic emails feature in the Cloud PMS

Cloud PMS feature you’ll love: Automatic emails Aug 7, 2015

Auto-emails are a huge time saver and an easy way to communicate with your guests about their upcoming reservation, special add-ons that’ll enhance their stay, and thank you emails when they leave your property.

Book now button

10 best practices for a revenue-driving booking engine May 12, 2015

Booking a flight, hotel, rental car, tour, dinner reservation, and more has never been easier in this day and age. Not only should it be easy for your guest to book a stay with you, your booking engine should have several standard features and functionality to compete with the OTAs. It can be fun to have a unique online booking engine but if it’s too unfamiliar to guests, it could deter guests from completing the...

RezStream Cloud PMS icon

Where’s the dang Cloud PMS at? Apr 7, 2015

About the Author: Josh Wise is the VP of Business Development at RezStream.  He doesn’t like talking about himself but thought it would be entertaining to write this anyways.  We’re happy to announce we have our first property using RezStream Cloud in a live environment!  Phew, that felt good to say.  We have a total of 64 pre-order clients we’ll be on-boarding over the next several weeks.  Once those clients are...

RezStream Cloud FAQ

5 of your RezStream Cloud FAQs answered Sep 16, 2014

As we get closer to the launch of the RezStream Cloud reservation software, we’ve been working on answering common client questions about it, so we thought it’d be best to do a FAQ series on the Cloud PMS.  1. Why should I consider upgrading to RezStream Cloud? Upgrading to the Cloud allows you to access your business at any time from any device. No longer do you need to be in the office to see what’s happening at...

Tagging feature in the Cloud PMS

Know your guests better and find them faster Aug 14, 2014

Guest level tags Reservation level tags Unit/Room level tags

Data Migration

Sending your data to the Cloud Jul 23, 2014

First off, thanks to everyone who has joined our RezStream Community and has either voted or added their own suggestions to the mix! Your input greatly helps us develop the Cloud reservation software based on how you'll use it in your everyday business. As we move through Beta testing, we're now preparing for the future of the software and rolling it out to all of our clients. An important piece of any business is its...

We want your vote on our Cloud PMS

We want you Jul 10, 2014

Well, we want your opinions and feedback, we won’t take you away from your property!  We’ve made the transition to Beta testing the Cloud PMS and our 10 active participants are definitely making sure the functionality of the software is what you need to run your business better.  Some of the feedback we’ve received and improvements we’ve made to the Cloud-based software includes, the ability to sort units on the...

RezStream Cloud PMS login

Interview with a Cloud PMS Alpha tester Jun 26, 2014

Toto, I’ve a feeling we’re not in Alpha testing anymore.  Excuse us for borrowing a classic, but we’re pretty excited about transitioning into Beta testing. As we move forward, we wanted to take the opportunity to talk with one of our Alpha testers to see how the Cloud PMS is meeting the needs of our clients.  Scott Pearhill, over at Home Hotel Lava Hot Springs, was nice enough to help us out and provide some answers...

Cloud-based software development

For the people by the people Jun 19, 2014

We must admit, we’re not writing a new Declaration of Independence, but we are writing a software program based on your feedback! For almost a decade, we’ve been collecting your feature requests of what you need in a property management software (PMS). We've compiled hundreds of requests that we organized based on how important it was to you, then we started to go to work on the features that benefit our clients’...

RezStream Cloud PMS

Where Our Cloud Story Begins May 22, 2014

In a recent post by Brian Solis, he interviewed NetSuite CEO Zach Nelson, and Nelson’s opinions of cloud-based software mirrors our own so we took the time to reflect on some of Nelson’s major points and compare our Cloud journey with other businesses. Almost two years ago we started watching the trend of business solution providers move their services to the Cloud and started doing our homework on cloud software. As...

Cloud computing

10 Benefits of the Cloud May 15, 2014

We’ve had our heads in the clouds as we continue working on our Cloud PMS but want to take a quick break to continue the education on cloud computing and how this technology is shaping the future of business, especially in the hospitality field. Our first blog post in this series included an infographic on what the Cloud is, think of a hard drive that lives on the internet, and then we covered the history of the...

History of the Cloud Apr 17, 2014

Last week we posted a blog introducing you to the Cloud. This week, we’re reviewing the history of the Cloud and showing the impacts of this technology in the future. Wakefield Research (2012) found that 95% of Americans are using cloud services, from banking online, shopping online, using social media, and online file sharing (Google Drive, Dropbox, etc.). We understand the importance of cloud services for our...

What is the Cloud? Apr 10, 2014

You most likely use a cloud-based service every day without thinking twice about it, but as we continue to develop our Cloud PMS software we wanted to provide an introduction and some education on what the Cloud really is.