Communication Tips for Guest Satisfaction

You already have so many responsibilities at your property that it can be difficult to assume another one, this time as a content writer. But, writing quality content, whether on your website or in your emails, can have a big impact on how your guests view your brand and how engaged they stay with it.

In this guide, we’ll walk through some writing basics, best practices, and share some tips to ensure your writing is excellent and resonates with your guests.

What's inside?

Part One: Introduction

  • Chapter 1: Your Guest
  • Chapter 2: Writing 101
  • Chapter 3: Common Mistakes and Corrections

Part Two: Website

  • Chapter 4: Website Basics
  • Chapter 5: Website Content
  • Chapter 6: Advertising

Part Three: Email

  • Chapter 7: Email Best Practices

Part Four: Social Media

  • Chapter 8: Social Media Best Practices

How can we help?

We know this resources will be of great value to you. If you have any questions or are looking for more assistance don't hesitate to reach out.