Thank you again for providing a wonderful product for our property and always making my staff and I feel important.
We sincerely appreciate that!Jamie Lum Lung Ka`eo - Hale Napili, Lahaina, HI
I just love the functionality, feel and design of RezStream Cloud! It is very user-friendly, especially when taking credit card information and making payments, what a breeze! It actually makes working with groups fun! Back to work now!!!Jenny Pensiero - Saratoga Inn, Langley, WA
This is a much welcomed upgrade by everyone. The best part so far is that every staff member (ages 22-68) has been able to learn the system with ease and they enjoy using it.Michael Williams - Royal Anchor Resort , Old Orchard Beach, ME
I wanted to let you know that the system works great! Having everything in one place is so efficient and helpful.Shari Lasher - Happy Landing Inn, Carmel, CA
Over the years I have dealt with your support team several times and always found them super skilled, friendly and very prompt. Lately it’s been Wendy, Kyle and James, all great to work with but it seems James always goes the extra mile to help. Having a problem is not my favorite thing but your team makes it bearable. Jim - Captain Stannard House
Thank you for your help and I would not hesitate in a minute to recommend RezStream to other Inns.Mary Bargiel - Strong House Inn, Vergennes, VT
I LOVE LOVE LOVE the re-book button!!!!!! Thanks so much!!!Erin Charlton - Geiger's Trails End Resort, Deer River, MN
I wanted to let you know that I REALLY like the RezStream Cloud Season Wizard! I have been updating rates on various platforms for 15 years and the Season Wizard has saved me the most time and headaches. Before we migrated to RezStream Cloud, I wasn't sure if I should update rates and seasons before or after the migration. I am glad I waited for the migration - I saved a lot of time and I was able to verify my updates quickly and easily. Thank you for this awesome tool!Eric Lorimer - Jack Daniels Motor Inn, Peterborough, NH
Rezstream customer service is outstanding. In 6 years I have never had anything but A+ service. William is a permanent member of the Hall of Fame and Wendy is the latest addition.Steve Puricelli - The Lake Motel, Lake George, NY
As a long term RezOvation customer who switched over to RezStream, we have enjoyed the updates and changes RezStream has made. We look forward to this next step with RezStream Cloud, as well as with the help from the marketing team. We look forward to an even better partnership than we have had in the past and to making the final switch. Most of all, we love having a dedicated person we can reach out to for help when we need it!Chris - The Lodge at Jackson Village, Jackson, NH
Front desk staff is going to be thrilled! Thanks for making it easier to process check-in's. I love how proactive Rezstream is!Christine Forsyth - Ballard Inn, Ballard, CA
I want to compliment you on a dashboard that provides an excellent user experience that is also practical from an operations perspective.Scott - Home Hotel
Dashboard on steroids, that should be the norm for all PMS software.
The dashboard area that now has this beautiful reservation information and also an area for shared notes, which we use frequently, and a tasks section, and the amazingly important recent booking engine activity section, gives RezStream the most interactive and most useful dashboard of any PMS software I have looked at.Scott - Home Hotel, Lava Hot Springs, ID
I LOVE THE CLOUD UPDATES! THANK YOU! :) Sarah - Channel House, Depoe Bay, OR
EXCELLENT update to the Dashboard.Dave Elliott - TaylorHouse.com, Boston, MA
A big time saver and clear picture of all the right things.
I am very happy with RezStream’s products, services and technical support. RezStream built our Web site, provides our reservation software and online booking engine, and manages our Web site optimization, email blasts and other promotions. Our business continues to grow and our Web site ranking continues to improve under RezStream’s management. I recommend RezStream to anyone who is serious about building a comprehensive approach to marketing in today’s complex environment.Bill Goldman - Rocky Mountain Resorts, Estes Park, CO
Transition from our old software to RezStreams cloud based program was effortless. They took most the work out of our hands. Our stress levels are reduced because of the ease in using the program. Customer service is a live person. They are friendly, courteous, and dedicated in helping solve any issues you may have. We would recommend this program to any small business like ourselves, anytime!Erin Charlton - Geiger’s Trails End Resort, Deer River, MN
I have been busy training two new part time front desk. Training is 100% easier now that we have switched to the cloud!" - Sarah - Whale Cove Inn, Depoe Bay, OR
My wife and I run a small cabin business. Like many couples, we complement each other with different skills. I'm the tech guy and she's the friendly face of the business. She's not tech-savvy at all and when I mentioned migrating from Rezstream's old software to the cloud there was the obvious resistance to change. That all disappeared within minutes of watching me navigate through the new software on day 1. The layout of user interface is so intuitive that my wife was comfortable with the Rezstream's cloud system within a few hours.
We increased sales 25% in the first year after implementing the old locally-hosted version. This new version is easier to use, easier to access and more powerful. Those improvements have already began to make their way to our bottom line.Daniel Marsh - Golden Anchor Cabins, Dryfork, WV
Credit card processing has never been easier for us with this new version of the software. The pairing with Shift4 and Rezstream's new procedures in the user interface have made the collection process significantly more efficient than anything we've tried before.
I was in New York City over the weekend and able to handle EVERYTHING on my IPAD. All is working smoothly now and I would say I'm saving a lot of time having access from anywhere and also utilizing the email features. Thanks so much. It was worth the wait.Dave Elliott - Taylor House B&B, Boston, MA
The RezStream staff went above and beyond helping me in both understanding how the new software works and addressed any concerns I came across. I'm extremely happy with the support team. They've been fast, attentive and friendly. Really all I could have asked for.Daniel Marsh - Golden Anchor Cabins, Dryfork, WV
I love the new RezStream Cloud PMS. It is more user-friendly and intuitive than the original RezStream Professional. My staff could almost learn how to use it in one shift having never used it before and by the next work shift be proficient enough to make reservations without any help at all.Scott Pearhill - Home Hotel, Lava Hot Springs, ID
It’s been so nice to be able to operate from anywhere, rather than just at the office. I have been able to take the Inn to the next level with that flexibility. My favorite feature is the dashboard. I really love this snapshot of what is going on throughout the day. It’s a great feature for my to-do list and notes to employees.Jessica - Bear Creek Inn, Merced, CA
There is an ease about it that made our transition from one program to yours, flawless. Your IT support is quick and efficient. The updates show that you are constantly thinking of new ways to help us improve. That means a great deal to us! It's nice to call for help and speak to a live person. We are very happy with our choice to join your team.Erin Charlton - Geiger's Trails End Resort, Deer River, MN