Stockton Inns

How Stockton Inns Generated Nearly $70,000 in Direct Booking Revenue Through Email Marketing 

Turning Email Engagement Into Direct Bookings 

The two Stockton Inns properties with a combined 51 rooms located in Cape May, New Jersey, used email marketing to stay connected with potential guests, promote timely reasons to visit, and drive more direct bookings throughout the year. 

From February 2025 through February 2026, email marketing as part of rezStream Digital Marketing Services contributed to 80 attributed direct bookings and $69,850 in revenue. 

The Goal

The goal was to turn Stockton Inns’ email audience into measurable booking activity by sending relevant campaigns at the right times of year.

The strategy included a mix of seasonal travel inspiration, timely promotions, and reasons to plan an upcoming stay, including:

  • Spring travel planning  
  • Mother’s Day getaways  
  • Summer trips to Cape May 
  • Black Friday and Cyber Monday promotions  
  • Seasonal reminders to book  

These campaigns gave potential guests timely reasons to return to the Stockton Inns website and consider booking directly. 

The Strategy

rezStream’s Digital Marketing team developed and managed email campaigns throughout the year based on seasonality, travel planning periods, and promotional opportunities. 

Some campaigns focused on inspiring a getaway, while others took advantage of key promotional periods such as Black Friday and Cyber Monday. 

Each campaign was designed to connect timely messaging with a clear path back to Stockton Inns’ website and booking engine. 

Results at a Glance 

Between February 2025 and February 2026, email marketing generated: 

80Attributed Direct Bookings
$69,850Attributed Revenue
2,564Booking Engine Entrances
3,483Website Sessions
97%Engagement Rate
2:02Engagement Time
2.07%Conversion Rate
That works out to approximately $873 in attributed revenue per booking during the reporting period.

Top-Performing Campaigns 

Among many campaigns, four in particular stood out for their booking and revenue performance.

November 2025

Black Friday & Cyber Monday

Highest Revenue

The highest-revenue campaign among the top performers took advantage of the Black Friday and Cyber Monday shopping period.

39.49%Open Rate
1.95%Click Rate
13Bookings
$12,950Revenue
April 2025

The Season Begins & Mother’s Day

A spring campaign centered around the start of the season and Mother’s Day also drove strong booking activity.

35.56%Open Rate
1.66%Click Rate
13Bookings
$9,845Revenue
March 2025

Spring Into Action and Book a Stay

A timely spring travel message helped encourage guests to begin planning upcoming stays.

36.42%Open Rate
1.96%Click Rate
8Bookings
$9,155Revenue
August 2025

Book a Cape May Getaway

Highest Open & Click Rates

The August campaign recorded the highest open and click rates among the four highlighted campaigns.

42.80%Open Rate
2.85%Click Rate
9Bookings
$5,235Revenue
43Bookings
$37,185Revenue

Together, these four campaigns generated 43 attributed bookings and $37,185 in revenue, accounting for approximately 54% of all attributed bookings and 53% of attributed email revenue during the reporting period.

What the Results Show 

The strongest takeaway from Stockton Inns’ email marketing performance is that the value extended well beyond opens and clicks. 

Email traffic resulted in thousands of website sessions and more than 2,500 booking engine entrances, ultimately contributing to 80 attributed direct bookings. 

The results also highlight the value of timing. Campaigns tied to seasonal travel planning, special occasions, and major promotional periods helped turn guest interest into booking activity. Over the 13-month reporting period, email marketing contributed nearly $70,000 in attributed revenue for Stockton Inns. 

Build an Email Strategy That Drives Direct Bookings 

rezStream Digital Marketing Services helps independent lodging properties plan and manage email campaigns built around seasonality, guest behavior, and direct-booking goals. 

Explore rezStream Digital Marketing Services or schedule a conversation with our team. 

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