Background

The Inn at Cooperstown, a historic charming Inn located in Cooperstown, NY, took advantage of the reservation software, a custom website, and our digital marketing program. Since launching all three initiatives, The Inn has seen significant results in new customers gained, increase in online revenue, and ROI.

About The Property

Listed on the National Register of Historic Places, The Inn is a distinctive 18-room inn that offers character and charm. Located 1 ½ blocks from the Baseball Hall of Fame and minutes from Otsego Lake they are an ideal choice for Cooperstown travelers.

Business Needs

• Increase online bookings
• Grow organic SEO revenue

Solutions

• rezStream cloud reservation software
• TCMS website
• Digital Marketing services

Results

For a historic inn steps away from the Baseball Hall of Fame, The Inn hit it out of the park with rezStream. Since adopting the full ecosystem of reservation software, a custom TCMS website, and digital marketing services, the inn has seen a remarkable 206% return on investment — proof that the right technology partnership can transform even a beloved landmark property into a modern direct-booking powerhouse.