Optimize the guest experience with SMS marketing communication.
With SMS communication, hotels are meeting guests where they’re at digitally and engaging with them more than ever before. rezStream provides SMS messaging services through our reservation software, rezStream Cloud, and its parntership with Akia. Equip your staff with tools for clear communication between you and your guests.
How It Works
When you personalize the guest experience with text messaging, you can seamlessly communicate with new and repeat guests throughout their booking journey.
Welcome guests personally with pre-arrival messages.
Streamline the checkout process with contactless online registration
Set up automated replies to frequently asked questions.
Notify guests about special offers, events, or activities.
Ask for feedback at the end of the guest stay.
85% of people prefer messaging over calling to communicate with others.
What is Akia?
Akia is a hotel messaging service powered by artificial intelligence. This service simplifies hotel operations and enables contactless options for check-in, reputation management, on-property communications, and revenue optimization.
Communicate Throughout The Guest Experience
to upsell services & showcase offers
Showcase Offers
throughout the guest journey
Consolidate important notices, digital menus, and links to promote various hotel services, all in a single location. By gathering pertinent guest information, Akia can personalize your upselling approach by offering services tailored to individual needs, such as early check-ins, room upgrades, and unique amenities.
Create Dynamic Surveys
and get personalized feedback
Deliver responsive surveys, fully customizable to your property's needs.
